CREDIT & DEBIT CARD SERVICES

The Association, in partnership with Fidelity Information Services, offers credit and debit card programs combining state-of-the-art technology with the system flexibility you need to stay ahead of the competition. You custom design the best card program for your credit union by selecting from an elaborate list of options and parameters; then access information and manage portfolios on-line or through PC-based proprietary software, CardSource.

A full range of value-added products and services are also available to support your marketing efforts. The award-winning user incentive program, ScoreCard, an automated LetterChecks program, and packaged enhancements that include insurance, travel, shopping, and security benefits give you an advantage and help ensure your success.

Some of the benefits that credit unions can expect to enjoy:

Fast, reliable processing services

• Program set-up and maintenance

• Authorization and transaction processing

• Choice of an exclusive PC-based system affordable for virtually any size cardholder base or a direct link to Fidelity Information Services processing computers on a real time basis.
  

Comprehensive, on-going training

• Basic and advanced training is available throughout the year and offered locally.

Support services

• 24 hour/day, 7 days/week customer inquiry service

• Chargebacks, disputes and retrieval request services

• Elaborate security services for lost/stolen cards and fraud cases
  

Card plan management

• Set-up assistance

• Re-issue screening to match your credit criteria

• Key management reports

• High level executive report, a monthly/year-to-date summary
  

For more information about the Association’s Card Services, please contact Dean Martino, Director, Business Development at dmartino@cucenter.org or call 1-800-842-1242.